Work

Our product, design and engineering method, rebuilt as one site that people read and coding agents execute. Four tiers, 65 files, and every check made to fail once before anyone trusts it.

A small SwiftUI menu bar app that switches Claude Code's plugins, skills and MCP servers off for every project at once, and shows the dev servers you forgot were running. I designed and built the app and its site.

Principal designer on an AI-native analytics platform: the information architecture, the metric and dashboard flows, Universal AI, and the design system under them. In comparative trials, new users shipped a dashboard in twenty-four minutes, 3.5× faster than PowerBI and Tableau Pulse, and four in five said they trusted the AI's numbers when they could see the working.

Design lead for Kloudspot's digital-twin practice. A shared design system and pipeline cut twin turnaround from sixteen weeks to six, and new project signings rose 110% over the year.

Digitising the jamiyah, the Gulf's informal rotating savings group, for ila Bank. A social-banking primitive that was uncommon in MENA at the time, built so a group of friends could run one without the spreadsheet or the arguments.

Redesigning the customer onboarding and identity journey for Metro Bank, UK: document-aware verification and a working virtual card from the first session, not the first week.

The debit and credit card experience for ila Bank: application, limits, and everyday controls, rebuilt from the ground up around three ways people actually relate to a card.

Research and problem-framing for Metro Bank's commercial banking platform in London. Ten clusters of pain, mapped from the relationship managers and cash managers who live in it, and turned into a directional roadmap.

The savings experience for ila Bank, Bahrain's mobile-first digital bank. Six weeks of research turned into a product that funded over $6M in its first ten days.